Frequently Asked
Questions

For new tires and tire changeover you can pay right on our website. If you need custom work, please let us know by using our contact form or by calling us at (847) 925-1100.

We accept credit card or debit card through Stripe, our secure payment gateway.

On average, our technician takes between 15 to 20 minutes per tire. A full set of four tires typically takes about an hour to an hour and a half.

You do not need to be present. Simply make sure to attach a picture of your vehicle for our technician and leave 6 feet of free space on both sides of the vehicle. Note: Some vehicles require a wheel lock key to remove the wheels. Without it, we cannot perform the work.

The safety of our personnel and customers is extremely important to us. Should the weather impede us from doing our job safely, we will reschedule at your convenience at no extra charge.

We will schedule a new time and date to finish the job at your complete satisfaction, at no additional cost to you.

There are no hidden fees. However, in very rare occasions, a bolt or nut may be too tight and might break during removal. This can carry an extra cost that is out of our control, but we will always inform you before proceeding.

We understand that unforeseen circumstances may occur. In those cases, we would be happy to reschedule or offer you a full refund.

Yes, if you need to cancel your appointment, please contact us at least 24 hours prior to your scheduled time by calling us at (847) 925-1100.

We proudly serve the northwest Chicago suburbs including Elgin, Barrington, Crystal Lake, Gilberts, Algonquin, Fox River Grove, Carpentersville, and many more. Check our Locations page for the full list of cities we service.

We carry all major tire brands including Michelin, Goodyear, Continental, Bridgestone, Pirelli, BFGoodrich, Firestone, and many more. Use our online tire finder to see what's available for your vehicle.

Yes! We take care of your old tires as part of our service. We dispose of them properly and in an environmentally responsible manner.

Absolutely! We offer fleet services for businesses. Contact us directly to discuss your fleet needs and we can set up a customized service plan for your company.